Privacy Policy

Last updated: July 28, 2025

1. Introduction

Soft Ridge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our office rental services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Business information and requirements
  • Payment and billing information
  • Communications with our support team

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our services
  • Processing bookings and payments
  • Communicating with you about our services
  • Improving our website and services
  • Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With trusted service providers who assist in our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +447912312216
  • Address: 18 Broughton St, London SW8 3QJ, United Kingdom

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated "Last updated" date.